What matters most extends far beyond the obvious impacts. Recognizing these nuances is critical for leaders planning to stay ahead.

An important finding is highlighted by our reporting: what worked in the past often fails today or ahead.

Organizations that focus too much on specific tools and not enough on culture and capability often struggle the most.

What industry analysts underestimated is the speed of change. Starting with early pilots, organizations have experienced significant expansion in the entire market.

Key Points

• Emerging standards are changing how companies manage operations.
• Conventional wisdom concerning security need fundamental revision.
• Competitive advantage depends less on individual technologies and more on organizational culture.